Hydropal Australia · Ecopro2 Service

Book a repair

Full service for your Ecopro or Ecopro 2. Fill this in before you send the machine, and we'll give you a job number to put in the box.

Your machine

Use the serial number on the machine itself (on the plate on the back), not the number printed on the box.

Service: Full service. If extra parts are needed, we'll send you a quote to approve before we fit them.

Your details
How should we send it back?
What's wrong with it? *
What are you sending in the box? *

Answer Yes or No for every item so we can check it all arrives.

  • Power cord
  • Polish bottle
  • Water bottle
  • Key card
  • Spare pads
  • Original packaging
  • Other
Courier tracking number

If you've already sent it. You can add this later on the Track my machine page.

Questions? Visit ecopro2.com.au